¿Te ha pasado que tienes que escribir un mensaje en Inglés y tardas horas para empezar, pues no sabes qué colocar, como saludar, qué escribir para hacer una solicitud sin que se entienda como una orden o mandato? Nuestros alumnos no son la excepción, ellos también se vuelven “Masters of Procastination” a la hora de redactar, ya que están conscientes de múltiples puntos que hay que considerar a la hora de redactar en Inglés. Otros alumnos más osados escriben tal cual y como si estuvieran teniendo una conversación y otros recurren a traductores para “revisar” su redacción. Esta breve guía busca facilitarte la tarea a la hora de redactar una carta, solicitud o correos formal a profesores, directores, counselors o incluso empleadores.
| Salutation |
Starting |
Referring to previous contact |
- Dear Mr X
- Dear Ms Y
- Dear Sir
- Dear Sirs
- Dear Madam
- Dear Sir or Madam
|
· We are writing to inform you that / to confirm/ to request / to enquire about
· I recently read/heard about. . . and would like to know . . .
· Having seen your advertisement in … , I would like to …
· I would be interested in (obtaining/receiving) …
· I received your address from …and would like to …
· I am writing to tell you about … |
- Thank you for your letter of…
- Thank you for contacting us.
- In reply to your request …
- Further to our meeting last week …
- It was a pleasure meeting you…
- I would just like to confirm the main points we discussed on Tuesday . . .
|
| Making a request |
Offering help |
Giving bad news |
- We would appreciate it if you…
- I would be grateful if you could…
- have…
- In addition, I would like to
- I am interested in (obtaining/receiving…)
- I would appreciate your immediate attention to this matter.
- Please, let me know what action you propose to take.
|
- We would be happy to …
- Would you like us to …
- We are quite willing to …
- Our company would be pleased to …
|
- We regret to inform you that …
- I’m afraid it would not be possible to …
- Unfortunately we cannot/we are unable to …
- After careful consideration we have decided (not) to …
|
| Giving good news |
Complaining |
- We are pleased to announce that
- I am delighted to inform you that …
- You will be pleased to learn that …
|
- I am writing to express my dissatisfaction with …
- I am writing to complain about …
|
| Apologizing |
Orders |
Prices |
- We are sorry for the delay in replying …
- I regret any inconvenience caused
- I would like to apologize for (the delay/the inconvenience) …
- Once again, I apologise for any inconvenience.
|
- We are pleased to place an order with your company for …
- We would like to cancel our order n°…
- Please confirm receipt of our order.
- Your order will be processed as quickly as possible.
- We can guarantee delivery before …
- Unfortunately these articles are no longer available/are out of stock.
|
- Please send us your price list.
- You will find enclosed our most recent catalogue and price list.
- Please note that our prices are subject to change without notice.
- We have pleasure in enclosing a detailed quotation.
- We can make you a firm offer of …
- Our terms of payment are as follows :
|
| Referring to payment |
Enclosing documents |
Closing remarks |
- Our records show that we have not yet received payment of …
- According to our records …
- Please send a payment as soon as possible.
- You will receive a credit note for the sum of …
|
- I am enclosing …
- Please find enclosed/attached …
- You will find enclosed/attached …
|
- If we can be of any further assistance, please let us know
- If I can help in any way, please do not hesitate to contact me
- If you require more information …
- For further details …
- Thank you for taking this into consideration
- Thank you for your help.
- We hope you are happy with this arrangement.
- We hope you can settle this matter to our satisfaction.
|
| Referring to future business |
Referring to future contact |
Ending business letters |
| · We look forward to a successful working relationship in the future
· We would be (very) pleased to do business with your company.
· I would be happy to have an opportunity to work with your company |
- I look forward to seeing you next week
- Looking forward to hearing from you
- An early reply would be appreciated.
|
- Sincerely, /Yours sincerely,(for all customers/clients)
Best regards,(for those you already know)
|
Déjanos saber como te va la próxima vez que escribas utilizando esta guía! ¡Sabemos que nos lo agradecerás! ¡Te invitamos a compartir esta información, ya que es útil para todos!
Y si deseas mejorar tus habilidades de inglés a través de un Programa de Estudios en el extranjero, no dudes en contactarnos:
